Contact Us

At Sluiceboy Prospecting, our dedicated team is here to assist you every step of the way. No question is too big or too small! Whether you're seeking product information, need assistance with an order, or have any other inquiries, we're here to help. Reach out to us and experience our commitment to exceptional customer service.

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Frequently Asked Questions

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment. If you cannot find this email, please check your spam folder. If it's not there, you can fill out the form above. For any tracking issues, please don't hesitate to reach out.

What is your return policy?

We accept returns within 30 days of purchase. Items must be unopened and in their original condition. Please view our return policy for return instructions and more information.

Do you offer international shipping?

We do not offer international shipping at this time. We are USA, USA territories, and APO/FPO/DPO addresses only.

Can I visit your physical store?

Currently, we operate online only, but you can catch us at various trade shows and events throughout the year. We hope to have a physical location soon!

Can I change or cancel my order after it's been placed?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.

Where can I find your exclusive products?

Our exclusive products are available during our live shows. Check our schedule and join our Facebook group to see these unique offerings.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase these virtual gift cards directly from our website.